Setting up teams, hierarchy, approval workflows, quantifying and communicating them across all departments is a major challenge for any tour operator company.

With ETOS DMC24 setting up teams is easy, by allowing each department to actively participate in day-to-day operations. Tracking your leads to booking files to invoicing and completing a full business life cycle is now easy.

With the travel industry finding it difficult to recover in during this phase in and witnessing defaults in payments. ETOS DMC24 adds value to the credit and exposure management of partner DMC by setting up effective risk tools and exposure analysis of each partner you work with.

Tool Provides revolving credit tracker, along with billing and payment cycle setup that provides in-depth analysis. Further assists tour operators on timely payment recovery without any burden of overexposure.

Here’s a solution why most of our clients rave about ETOS DMC24, our costing and quotation module. With most of the tour operator and travel agency software, they are unable to calculate complex itinerary costing and create runtime quotations for different scenarios, with our team expertise we have innovated this complex business we have cracked complex business logics to make it easy for our clients.

We have multiple costing options for FIT’s and Adhoc-Groups that can be made faster and provides an excellent output via our template based PDF and Digital itinerary for your customers.

The first win-win situation for the tour operator is to send competitive proposals and proposals with correct information. With ETOS DMC24 we compile all that you need to impress your customers both in terms of the content and also in-terms of look and feel.

Depending on the variants you buy we will provide you a template based selection for both PDF and digital itinerary, integrated with routing map, day-wise itinerary, city and country content to display along with destination pictures.

Our digital itinerary are compatible to be viewed in Mobile, iPads and Tabs.

We will be shortly launching a multi-lingual itinerary…

With an integrated send email feature, we can send the invoices to clients, ETOS DMC24 does more to track your invoicing with its capability to remind, amend and cancel bookings and invoicing at the correct time.

We provide 3 stages for invoicing automatic proforma invoice generated at the time of confirmation of booking, a deposit or advance invoice can be created for multiple deposit as per the clients quotation terms and final tax invoice with an auto reminder to the accounts team to create based pre-configured rule setup.

On an average 9 to 10% of overall bookings go through amendments and cancellations. ETOS DMC24 has capabilities to manage all amendments and cancellation for all kind of bookings, be it FIT, Adhoc-Groups, Series Departures, only services like hotels, ticket / attraction bookings and transfers.

Various stages of amendments and cancellations are available be it full or part. History tracking and workflow approvals play an important part of these processes.

Tour operators have mastered their skills in selling their destinations and most importantly have gained enormous top line to their sales, this can be a concern if the bottom line is not estimated correctly for all bookings. With ETOS DMC24 we provide a provisional and final profit and loss statement which will keep the sales team updated on gross operating margin at the time of booking and the accounts team until the closure of the booking file.

We generate a monthly GP/GOP report on a cut-off date for all provisional and closed files.

With the new feature added to the system our travel diary is a summation of all the tracking a tour operator wants to do for their arriving or on-tour guests.

Tracking daily arrivals, departures, start and end journeys, flight arrivals and departures, hotel check in and check outs, today’s activities and tours all through a single module.

Dashboards: Dashboards are created for all users under each module to provide better visibility. The dashboards are designed for better decision making and surfacing key indicators pertaining to their respective modules.
Analytics: Our data analysis and reports are created for each department which can allow visualising trends and occurrences. Over 30+ drill down reports and some key performance analytics allows a company to easily analyse and take preventive or corrective actions.

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